Shipping policy
Shipping Policy
Thank you for shopping with us at Valeroso! We’re committed to delivering your order safely and as quickly as possible. Please review the details below before placing your order.
📦 Order Processing Time
All orders are processed within 1–5 business days after payment confirmation. Once your order is processed, you’ll receive an email with tracking information.
Orders are not processed, shipped, or delivered on weekends or holidays.
🌍 Shipping Times
We ship to most countries worldwide. As a dropshipping store, our products are sourced from global suppliers to help keep prices competitive.
Estimated delivery times:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–20 business days |
| Canada | 10–25 business days |
| United Kingdom | 7–20 business days |
| Australia | 10–25 business days |
| Europe | 10–30 business days |
| Rest of World | 15–35 business days |
Note: Shipping times may vary due to customs delays, holidays, or high demand periods. We appreciate your patience.
🚚 Shipping Fees
We offer Free Standard Shipping on most orders. Any additional shipping fees (such as expedited options) will be clearly displayed at checkout if applicable.
🔍 Tracking Your Order
Most orders include a tracking number, which will be sent via email once the package ships. Please allow up to 5–7 days for the tracking link to become active.
If you haven’t received your tracking info after 7 days, feel free to contact us at info@valeroso.store
📦 Split Shipments
If you ordered multiple items, they may arrive in separate packages to ensure faster delivery and avoid delays at customs. You will receive individual tracking numbers if this applies to your order.
📬 Customs, Duties & Taxes
Import duties, taxes, and other fees may apply depending on your country’s regulations. These charges are not included in the product price or shipping cost and are the buyer’s responsibility.
We are not responsible for delays due to customs processing.
❗ Lost or Delayed Orders
If your order hasn't arrived after 45 business days, please reach out to us. We’ll investigate the issue and offer a resolution, which may include a reshipment or refund.
💌 Questions?
For any shipping inquiries, contact us at:
📧 info@valeroso.store